How to book a QC inspection
Allitra's QC inspectors visit your factory to inspect goods before they ship. This site is where you request a visit, see when it is confirmed, and tell us if production dates change.
- 1
Sign in with your email
Enter the email address Allitra set up for you on the home page. We email you a link — click it and you are signed in for 30 days on that device. No password. If your address is not set up yet, ask your Allitra project manager.
- 2
Complete your factory profile (first time only)
Factory name, contact person, phone or WeChat, and the address the inspector should come to. It is pre-filled on every booking afterwards. The profile page also lists everyone who can sign in for your factory — add a colleague there and Allitra will confirm them.
- 3
See your open orders
Your home page lists every order Allitra has placed with your factory that still needs an inspection: customer, PO, quantity still to ship, and the expected cargo-ready date. Red dates have passed; amber dates are within two weeks.
- 4
Book an inspection
Press Book inspection on the order. Choose a week (easier for us to confirm) or a specific day, add a time preference and any notes, check the SKUs and quantities, and submit. You receive a confirmation email that we have your request.
- 5
We confirm the date and time
An Allitra inspector confirms an exact date and time, usually within a day. You get an email with a calendar invite, and the booking shows as Confirmed on your home page, with the inspector's name.
- 6
If production slips
Open the booking and press Request a different date. Tell us why and when you expect to be ready; we confirm a new date by email. Please do this as early as you can — it lets the inspector plan other visits.
- 7
Messages and results
You can message Allitra on any booking (gate number, samples ready, questions). After the inspection, the result and report appear on the booking when Allitra shares them.
Common questions
- The sign-in email didn't arrive
- Check your spam folder. Links expire after 15 minutes — request a new one from the home page. If it still doesn't come, your address may not be set up yet; contact your Allitra project manager.
- My order isn't listed
- The list comes from Allitra's order system and updates every few minutes. If a PO you expect is missing, contact your Allitra project manager — they can check the order.
- Can several people at our factory use this?
- Yes. Ask Allitra to add each person's email. Everyone sees the same orders and bookings for your factory, and all of you receive the emails.
- Which language?
- Use the English / 中文 button at the top right. Your choice is remembered and emails follow it.
Questions about an inspection? Reply to any booking email — it reaches Allitra's quality team directly.